Get help

Email jude.okun@gmail.com with your iPhone model, your iOS version, and what happened. We usually reply within a few days.

Common questions

The scan did not recognise my machine

Fill the frame with the instruction plate, avoid glare, and hold the phone still. If the plate is worn or missing, the app suggests the closest machines by appearance so you can confirm one. You can also tap Type it and enter the words on the plate, such as LAT PULLDOWN.

The camera is not working

Open Settings › GymDex and allow Camera. The photo is read on your phone and never saved or uploaded.

How do I back up or move my training record?

Go to Settings › Training data › Export backup and save the file to Files or iCloud Drive. On your new phone, choose Restore backup and pick that file. Your record is not synced automatically.

Why are some exercises locked?

Exercises unlock when you scan and confirm a machine that supports them. You can still find locked exercises by name.

How do I restore Full Access on a new phone?

Sign in with the same Apple Account, then open Settings in GymDex and tap Restore purchase. Full Access is a one-time purchase, so you never pay again.

How do I delete my data?

Delete the app. Everything is stored only on your device. See the Privacy Policy.